Kim Goff’s father was a dean at City College, and it seems that Goff is continuing a family tradition of striving to help students.
Goff, supervisor of Admissions and Records at City College, was recognized as a State Classified Employee of the Year by the California Community Colleges Chancellor’s Office.
Goff is one of the countless City College employees that work to help the students here, and last month she was officially recognized for it.
She was put forward as a potential candidate for the award by a number of her colleagues and supervisors. She had no idea they were preparing to nominate her for the statewide honor.
“I was really flattered,” says Goff. “It’s really nice to be recognized.”
The award, which consists of a $500 cash prize and a crystal plaque, is given annually by the CCCCO. Once Goff’s nomination was completed, it had to be approved by the Los Rios Board Trustees, and then chosen by members of the Community Colleges Board of Governors, the Chancellor’s Office and the Foundation for California Community Colleges.
“This is something I’m really good at,” says Goff. “This is something I enjoy. I also like working with students.”
Goff is quick to point out that there are many people at the college putting forth great effort.
“Everyone here does good work, and everyone tries very hard to help students be successful,” says Goff. “I’m certainly not the only person who does that.”
As Admissions and Records supervisor, Goff is involved in helping students on the path toward graduation and academic success. Apart from the typical duties in Admissions and Records, she’s also involved in other programs for student success.
“I’m also in charge of outreach here,” says Goff. “I also supervise the SSSP, Student Success and Support Program, specialists.”
The SSSP is responsible for outreach and intervention for at-risk students, and it has expanded since its creation.
“The SSSP specialists have only been with us the last year,” says Goff. “We’ve done a lot of great work.”
Goff has been working in Admissions and Records at City College for the past 20 years, and has been supervisor there for 13 years. During that time she’s been able to focus on many different programs and goals, but one project stands out.
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In 2010, Goff was responsible for contacting former City College students who lived through internment. Actions like this don’t fall under the typical scope of an Admissions and Records supervisor.
“We really focus on students, being kind to our students and being helpful,” says Goff. “I completely believe in the mission of the community college.”
Student personnel assistant Laura Wong has worked for Goff for 10 years, and she believes that Goff deserves the recognition.
“She’s a good supervisor,” says Wong. “She cares about students a lot, and her staff.”
Blanche Levy, an Admissions and Records clerk, says that Goff is excellent at her job and the best boss she could ask for.
After years of work in Admissions and Records, Goff truly appreciates the recognition, but also views it as encouragement to continue to work hard for students.
“It’s a good reminder,” says Goff. “We still have to keep doing the good work, and doing the best we can and coming up with new things to help promote the college.”
To help accomplish that goal, Goff uses a variation on the golden rule as a guiding principle.
“I treat everybody the same way I want them to treat me,” says Goff. “I try to think of where other people come from. … If you aren’t really trying to think about that person’s perspective, you can really miss the point of what they’re saying.”
One difficult part of Goff’s job is adhering to strict state rules and explaing them to students. An example of this is when a student returns to City College after a long break and bad grades from years before can affect their financial aid.
“They’re impacted by something that happened so long ago, they don’t see the relevance of it,” says Goff. “Those conversations are hard because, from their perspective, that’s not even who they are anymore.”
Despite the tough moments, Goff always tries to help. Luckily for students, Goff plans to continue her work at the college in the years to come.
“I’m sure I’ll work at City College until I retire,” says Goff. “I definitely want to evolve and have this office and the programs I’m in charge of evolve along with our students.”
