The City College Learning Resource Center staffs many professionals to help students seeking to strengthen their academic scores. However, the LRC also needs some help accommodating the wealth of students who occupy all three
floors reading, writing, studying and using library resources for academic use.
Various students work in the City College LRC everyday and help their fellow classmates with library services, as well as help keep the place running.
Comprised of three floors, numerous computer stations, thousands of books and several employees, the LRC is a bevy of activity.
Sandra Warmington, the reference coordinator for the LRC, points to the high amount of library equipment, such as three extra copy machines on the second floor, as just one example for the necessity of extra help.
“The librarians are going to need help with those copy machines, otherwise we would just spend all our time with those copy machines, instead of helping students do research,” says Warmington.
The student employees in the LRC work in different sections doing myriad tasks. Johni Quinn-Berry, 59, is a business administration major and is employed as part of a work-study program offered to her through a financial aid grant.
“In addition to financial aid, you have the option to work for additional funds,” says Quinn-Berry.
The work-study students began working at the City College LRC in fall 2012, says Warmington.
Quinn-Berry started at the circulation desk on the second floor, checking out books. But now, she says she performs all kinds of tasks, from helping students at the computer stations to shelving returned books.
“You name it, I do it,” says Quinn-Berry.
Despite the additional manpower, things don’t always run smoothly, says Quinn-Berry.
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Another group of student employees in the LRC are “library-funded student workers,” who are not on work-study, according to Warmington. Like the work-study employees, they do many miscellaneous and
important tasks such as shelving books. “There are lots of chores that need to be done to keep the library running,” says Warmington.
Below all of this is the Information Desk on the first floor where employees like 20-year-old undecided major Adolfo Velasquez are usually the first people that incoming personnel see. Like the students at the circulation desk on the second floor, students working here are supervised by Yolanda Escobar, the lead library media technology assistant.
“I like everything about this job,” says Velasquez. “I’m able to do my homework and get things done.”
Velasquez says he likes communicating with others and helping them out. Part of his job is directing students to where they need to go.
Warmington says that the student ambassadors, another category of student workers, have been very helpful. “We’ve been very fortunate to have them,” says Warmington. Student ambassadors are a group of students selected to represent the school and inform potential students about the services and programs that City College presents for the student body.
The ambassadors help students in the computer lab learn to use programs necessary for classes, like Desire2Learn and Microsoft Office, says Warmington.
“They’re a bright group,” she says.
Any department can request student ambassadors, says Warmington. She describes them as the “feet on the ground” to help the students.
Student workers operate on different floors and complete different, diverse tasks in order to aid fellow students and Warmington says they have been vital to the operational efficiency.
“We couldn’t survive [without the student workers]… [well,] we could, but there would be less resources for our students,” says Warmington.